Frequently Asked Questions


When do I pay for parking?

Customers must pay upon entry. Cars that have not paid will be issued a violation envelope. The fee varies by location.

How can I purchase a monthly pass?

Haviland Street Garage: we are not offering monthly passes at this time.

Sullivan Square: Sign up for a monthly pass on this page.

Are reservations required?

No.

Can I reserve parking in advance?

To reserve a single parking space in advance, we recommend using Spot Hero.

To reserve parking for a group, please contact us.

When are your facilities open?

Customers may enter and exit the facilities in either of our locations 24 hours a day, 7 days a week.

Can I take my car in and out of the lot?

No, your parking fee only covers one entrance, and one exit. Cars returning to the lot will be issued a new ticket, and charged the current rate.